Eclbet Privacy Policy — Your Data Is Our Responsibility

Welcome to the Privacy Policy of Eclbet (https://eclbet.im). This policy applies to all users accessing Eclbet from Bangladesh and anywhere else in the world. By using our platform, you agree to the terms set out in this Privacy Policy.

Eclbet believes your personal information is a valuable asset and protecting it is our core responsibility. We never collect data beyond what is necessary, and we only retain it for as long as required.

This policy is reviewed regularly and updated as needed. The date of the latest update is shown at the top of this page. Please visit this page periodically to stay informed of any changes.

Eclbet only collects the information it needs. Below is a detailed breakdown of the types of data we collect:

Identity Information:

• Full Name (as per National ID)
• Information required for date of birth and age verification
• Copy of National ID, passport, or driving license (for KYC verification)
• Photos (linked to identity documents)

Contact Information:

• Mobile Number
• Email Address
• Current and permanent address (if required)

Financial Information:

• Payment method details (bKash, Nagad, last four digits of card number)
• Transaction history and amounts
• Deposit & Withdrawal Details

Digital & Technical Information:

• IP Address & Geolocation
• Device type, operating system, and browser information
• Login times, session duration, and activity logs
• Information collected through cookies and tracking technologies

Eclbet collects information through a variety of methods. The main ones include:

Direct Collection:

Information is collected directly from you when you register on eclbet, make a deposit, request a withdrawal, or contact our support team.

Automatically Collected:

When you use our website or app, certain information is collected automatically. This includes your IP address, browsing behavior, and data gathered through cookies.

Collected from Third Parties:

Trusted third-party identity verification services may be used for KYC verification. Transaction confirmation data from payment processors is also collected.

Eclbet uses the information it collects for the following purposes. Each purpose is lawful and in your best interest:

Eclbet never sells your personal data to third parties. However, your information may be shared in certain specific circumstances:

Circumstances in which your information may be shared:

• Payment Processors: Necessary data is shared with bKash, Nagad, banks, and other payment providers for deposit and withdrawal processing.
• KYC Service Providers: Data is shared with trusted third-party verification services for identity verification purposes.
• Law Enforcement: Disclosure of data is mandatory when required by a court order or regulatory authority.
• Licensing Authority: Required information is provided for routine audits conducted by the Curacao eGaming authority.
• Technology Partners: Service providers involved in platform operations may access limited data, but are bound by strict confidentiality agreements.

Eclbet has implemented state-of-the-art technical and organizational measures to protect your data:

Technical Safeguards:

• 256-bit SSL/TLS encryption — applied to all data transfers
• AES-256 encryption — for data at rest
• Two-factor authentication (2FA) — for account access
• Firewall and intrusion detection systems
• Regular Security Audits & Penetration Testing
• Data backup and disaster recovery plan

Organizational Security:

• Regular data protection training for staff
• Restricted Access Policy — only authorized personnel can access your data
• Strong password policy with mandatory regular updates
• Rapid response plan for data breach incidents

Eclbet uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for the website to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language selection and login status.
• Analytics Cookies: To analyse website usage and improve our services. This data is entirely anonymous.
• Security Cookies: Used to prevent fraud and defend against cyber attacks.

You can disable or restrict cookies in your browser settings. Please note that disabling certain cookies may limit some functionality on the website.

Eclbet retains your data only for as long as necessary. Retention periods vary by data type:

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

As an eclbet user, you have several important rights regarding your personal data:

Eclbet strictly prohibits anyone under 18 from registering or using our services. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our services, the account will be immediately suspended and all collected data will be deleted.

Eclbet reserves the right to update or modify this Privacy Policy at any time. For any significant changes, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A pop-up notification will be displayed when you log in to the website.
• The "Last Updated" date at the top of this page will be changed.

Continued use of eclbet after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@eclbet.im
• Live Chat: Click the chat icon at the bottom right of the website
• Time: Support is available in Bangla 24 hours a day, 7 days a week